Observatory Hotel - You do not provide ice cream after midnight


I am very dissapointed in the service i received from your Observatory, Cape Town, South Africa store as i am regularly requesting for Milkshake or Ice Cream but the store is always out of stock. As a customer I expect to receive the service I pay for regardless of the time.

I suggest you aquire sufficient stock to provide all your customer's with equal service quality.

I regularly receive excellent quality from your other branches, however, this store definately does not meet your minimum standards and requirements. I would hate for our community to be aware of this situation and refrain from supporting your business...

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